Chat apps
Message your bots from Slack, Telegram, WhatsApp, iMessage or SMS, and add them to group chats there.
Settings → Messaging appears only when your server has at least one chat app set up. Which apps you see depends on the server: Slack, Telegram, WhatsApp, iMessage and SMS, and Feishu (Lark) are supported. On a self-hosted server the operator configures them; see Self-hosting.
Link a bot to a chat app
- Open Settings → Messaging.
- Pick the bot, then choose the app under Connect a chat app.
- Send the code shown from that app within 10 minutes.
From then on, messages you send there go to that bot’s chat, and its replies come back to you there. The conversation is the same one you see in the SulusAssist app.
To stop, choose Unlink.
Slack
Choose Connect next to Slack to add SulusAssist to your Slack workspace, then Link DMs so direct messages reach your bot.
A routine can also start from a Slack message.
Group chats
Add your bot to a group or channel in the chat app. The invite appears under Requests in Settings → Messaging; choose Approve or Decline. Approved groups are listed under Conversations, where you can Leave one at any time.
Open a conversation’s Settings to decide how the bot behaves there:
- Listening: Listen to everything, or Mentions only. Either way, the bot answers when mentioned directly.
- Room guidance: plain-language rules for the room, such as “Engage when someone asks about invoices. Ignore small talk.”
- Automated senders: for each bot or integration that posts in the room, choose Ignore, Group updates into a periodic digest, Always act, or Treat like a person.